Working at Capitaine Train

Help us create a simple and painless train ticket buying experience.

About us

We have a simple yet ambitious goal; to sell train tickets in the easiest way possible for all European destinations. Booking a train should be just as simple as hopping on a train.

Capitaine Train was founded by 3 engineers obsessed with simplicity. Our organisational structure is very simple and linear: those who make product decisions are the same ones who build them. We are a young and small start-up (22 people) and we are growing very quickly. Your work will have a direct and visible impact on the growth of our company.

Our beautiful office is located in the heart of Paris (métro Poissoniere or Bonne-Nouvelle) in the French Silicon Valley. We’re surrounded by bars, restaurants, theatres, startups and are near the four main Parisian train stations. We offer a great package including fixed and variable salaries, an awesome health coverage plan plus stock options.

What do you want to work on?

Customer Support


Backend Engineer.
Build the best European Train
Booking Engine.

You

Hipster-organic-pixel-UI crafting is not really your thing. What you like to do is handle big data issues and to get your hands dirty. You are production-oriented. You are extremely reliable and your tests will prove it every time. You won’t even raise an eyebrow when refactoring legacy code or mocking dusty SOAP services. Last week hacker-news-yd-cool-kid-technology makes you smile, because you don’t buy their marketing. You want the source code, you want sustainability and you want facts.

If this sounds like you, we have a job for you.

Role

We need you to help us build Capitaine Train’s European Search & Book engine. Most of it is built in Ruby (and some C++).

You will handle technical relationships with the different train carriers and make their engineers happy to be working with you. You will face a lot of challenges: exhaustiveness and quality of results, optimising fares, particularities of each career, speed, scalability; whilst always keeping simplicity in mind.

Everyone has their own personal experiences with trains and our customers love to share them with us; you’ll receive a lot of feedback and you’ll help real people to solve their real problems.

Requirements

Pluses

Applying

Tell us why you think you are the ideal person for this job by sending an email to .

We don’t look so much at résumés, just put a LinkedIn link in your email. Focus on describing your projects, your experiences and what you would like to bring to the team. GitHub and Twitter usernames are really useful to us.

WOW! Engineer — France

You

Having a chance to brighten the day of people is what makes you happy. You’re reliable, enthusiastic and your writing skills in French are awesome. You know how to sit in someone’s shoes and see things from their perspective. You believe it’s art when a great customer service person manages to convert an angry person into a raving fan.

Role

We need someone to help us build the best train tickets selling service in the world.

You will help our customers to solve their problems. You will go the extra mile to follow-up with them, ensuring they are getting the most out of Capitaine Train and have them spread the word. Working with developers and operations, you will make recommendations to improve the quality of our service.

Requirements

Pluses

Applying

Write us an email (in French) at , explaining:

  1. Why you want to work in customer support.
  2. Why you want to work at Capitaine Train and not somewhere else.
  3. What you disliked in your Capitaine Train experiences and how you would solve the problems you encountered.
  4. An example of a great customer experience you had recently. What made it great?
  5. A simple how-to guide on booking a ticket on Capitaine Train.

We don’t look so much at résumés. Focus on describing your projects, your experiences and what you would like to bring to the team. Twitter usernames or any written works are really useful to us.